Senior Software Analyst

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Our Columbus, Ohio client has a contract opportunity for a Senior Software Analyst who is responsible for executing the Business Analyst role for their assigned technical product(s), application(s) or projects, within the context of an agile/DevOps delivery model.

Senior Software Engineer

Job Description:

• In addition, they will extend their responsibilities to take on Project Management roles and Operations topics and may also fill the Agile Scrum Master role.
• Key accountabilities of the function (pls. use suitable verbs as agree, verify, operate, support, prepare, decide, etc.)

Business Analysis:

Execute the Business Analyst Agile Role by:

• Building a strong understanding of the assigned business processes, functions, roles and rules
• Owning the functional solution– the big picture story – of the initiative being delivered 
• Collaborating with the Business to elicit requirements, define acceptance criteria, and maintain a prioritized product backlog
• Creating user stories to the level of granularity required by the team
• Clarifying inconsistencies and resolving issues to bridge the gap between user expectations and the delivered product Testing deliverables against a user story’s acceptance criteria to validate that the delivered product meets the business goals.

Project Management:

Lead the activities of assigned projects by:

• Utilizing Client ITPM processes to direct the execution of IT related projects
• Coordinating business, IT and provider resources to ensure on-time delivery of high-quality, cost- efficient projects
• Executing appropriate ITPM delivery tasks, activities and deliverables as necessary to ensure project
  success
• Managing key project management processes and artifacts to ensure successful project delivery.

Scrum Master:

Execute or support the Scrum Master Agile Role by:

• Leading the Agile team in the adoption and execution of
  Agile processes
• Planning and facilitating key Agile events including daily scrum, sprint planning, sprint demo and retrospective meetings
• Collaborating with the Product Owner to manage the Product backlog
• Clearing obstacles and enabling the efforts of the scrum team

Operations and Support: Support the objectives of the DevOps team by:

• Steering providers in the execution of support tasks
• Resolving escalated support topics
• Planning and executing upgrades and replacements to ensure that hardware and software components remain supported
• Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs.

Coordination and Administration:

Support efficient work processes by:

• Coordinating day to day activities with team members
• Leading and mentoring other team members as appropriate
• Coordinating release planning and off-cycle efforts
• Resolving or escalating risks and issues
• Executing resource planning and time tracking processes Impact on innovations and changes (What is the expected extent of change of a function in terms of processes, systems, etc.?)
• Balancing speed to market, product quality and cost in the design and implementation of technical solutions
• Developing technical solutions that appropriately account for both evolving technology and future business requirements
• Executing in an evolving agile environment Purpose and subject of the interaction/communication with internal/external interfaces, negotiating mandate (e.g. What is communicated how to
  whom?)
• Close collaboration with IT colleagues and the Business in the design and implementation of technical solutions
• Performance of activities and interactions with our internal and external customers through verbal or written communication should reflect adherence to the company’s core values.

Educational Background / Professional Knowledge and Experience / Other Skills Education:

• Bachelor’s Degree Work experience, Leadership experience.

Requirements:

• 3 – 5 years IT experience
• 2 – 3 years project management
• Preferences
• 1 – 2 years Financial Services industry.

Additional skills: special skills / technical ability etc.

• Strong knowledge of common concepts and processes in project delivery
• Familiarity with financial services lease and loan applications
• Experience in a multi-location, international environment
• Strong written and verbal communication skills, including the ability to sell complex topics with members of management at all levels

Day to Day:

• Work on assigned project Epics and Stories

   

• Elicit requirements from business users and document those requirements into development stories.

   

• Schedule and execute meeting with business and/or development staff.

   

• Tools used Jira and Confluence

   

• SSA will be responsible for taking ownership of one or more projects and driving them to a conclusion under the guidance of a client lead. 

   

• They will be expected to envision the solution, identify critical path to completion, and help identify and resolve impediments for the project.

Team Focus:

• The Application Management team is focused on delivering solutions for our dealers that support the customer from the time they choose financing with client to the signing of their contract.

Required Skill Set (Technical + Soft Skills)

• Must be able to break down complex software projects into Epics and Stories, be comfortable eliciting requirements from business users and documenting those requirements into development stories whose outcomes can be understood by the development team.
• Experience with Jira and Confluence is desired, though other comparable products could be a substitute.
• This SSA will be responsible for taking ownership of one or more projects and driving them to a conclusion under the guidance of a client lead.
• They will be expected to envision the solution, identify critical path to completion, and help identify and resolve impediments for the project.

Project Focus/Description:

• Delivery of solutions around eContracting, Dealer Management System integrations, API and back-end service development.

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