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The main function of this Office Coordinator contractor to supervise and coordinate the activities of office workers. A typical office coordinator is responsible for general project and office management, including a substantial variety of correspondence, records and accounts. Provides prompt and courteous service to dealers and fleet customers.

Monday to Friday 8 am to 4:30 pm

Job Responsibilities:

• Develop and maintain a system for managing office routine.
• Plan, conduct, monitor and evaluate projects.
• Prepare reports and conduct presentations.
• Interface with external business units.
• Maintain technical expertise and procedural knowledge.
• Maintain supervision of advised of work in process.
• Assume operational assignments as a working member.
• Coordinate and monitor special or unusual projects.
• Develop and present data to various members of the organization.
• Solve problems and develop new methods off analysis
• Assumes managerial responsibilities
• Attend meetings and disseminate information to makes suggestions for future development
• Answer incoming phone calls and emails within quality standards.
• Process Competitive Assistance Agreements in a timely manner.
• Respond to dealer requests for competitive assistance.
• Process vehicle bailment on a daily basis including credit and rebills.
• Maintain, create and terminate Fleet Account Numbers in the Global FAN System.
• Process vehicle logistics including special moves, reconsignments and diversions.
• Provide order status and in-transit information, as well as vehicle locations for fleet customers.
• Verify and pay manual claims including price protection / assurance
• Weekly report distribution
• Support National Sales Team as required.
• Additional duties as required

Skills:

• Verbal and written communication skills
• Ability to maintain high level of confidentiality.
• Intermediate knowledge of Microsoft Word, PowerPoint and Excel.
• Strong interpersonal and customer service skills.
• Strong leadership skills.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Strong planning, time management and organization skills.
• Strong analytical and research abilities.
• Ability to work in a team environment.
• Ability to learn multiple applications and software.
• Data and document management experience.
• Ability to operate office machinery.
• Knowledge of corporate/unit policies and procedures
• General knowledge of mainframe systems and/or of technology in areas to which assigned.
• High School Diploma, GED, or equivalent experience required.
• College degree or equivalent training preferred.
• 5-7 years of experience required.