OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!
Interested in joining our team? Check out the opportunity below and apply today!
Seeking a Senior Program Manager for a remote contract role with our client. This Technical Program Manager II role is accountable for one or more medium sized programs that are medium to high complexity, or one large program encompassing multiple workstreams and interdependencies. Focuses on leading program planning efforts and manages the integration, implementation, reporting, and performance of the overall program to successful delivery of the defined value and outcomes. Coordinates and manages activities with business partners.
PREFERRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree or equivalent level preferred
- Experience enables job holder to deal with the majority of situations and to advise others (5 to 8 years)
- Experience of planning and managing matrix resources to deliver predetermined objectives as specified by more senior managers (over 2 years)
RESPONSIBILITIES – Portfolio Management
Participate in portfolio planning and reporting efforts across a diverse set of technical programs within a functional or technical portfolio. Identify actionable insights and build & deliver exception-based reports to executives at all levels within the business and technology organizations.
Leadership and Direction
Define and build stakeholder communication plans that tie planned outcomes to the broader organization’s mission and vision; Motivates cross functional teams of executives, leaders and individual contributors to achieve business goals.
Stakeholder Management
Develop and implement stakeholder engagement plans for cross-functional programs to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
Enterprise Business Analysis
Interpret the business needs and contribute to solution recommendations to business problems across one of 8 business portfolios. Lead the improvement efforts that are within span of control at this level.
Culture of Innovation
Participate in the execution of plans to disseminate innovative capabilities across the business, and lead the definition of competencies to enable the team to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.
Transformational Change Management
Manage cross-functional workstreams across multiple medium sized programs including a first focus on change management and driving end user adoption. Ensures integration with related programs; applying industry standard change management methodologies to build acceptance of change and to embed desired culture and behaviors.
Program Risk and Issue Management
Manage identification of risks, issues, dependencies, and constraints across multiple interdependent programs escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome risks within the constraints of the programs and portfolio.
Ongoing Learning and Development
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Program/Portfolio Planning
Manage the production of and approve program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, comply with the organization’s program management framework, and comply with the organization’s wider governance structure and processes.
Reporting and Review
Manage the program review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change.
Continuous Improvement
Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered.
Program Assurance
Manage the delivery of assurance reviews across one or more cross functional programs, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified to give senior stakeholders confidence that the program can deliver to time, budget, and quality.
Resource Management
Manage the deployment of program/portfolio resources and budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization.
Program Team Management
Leads one or more medium program teams (or one large); to define the vision either at the portfolio level or across a group of programs and communicates the outcomes needed along with guidance to achieve outcomes, coordinates team actions across cross-functional activities; coordinates flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.
Benefit Realization
Partners closely with our Product and Design organization and Finance teams to define benefit targets and track progress against those targets throughout the lifecycle of a program. Additional – leads remediation of issues and risks that may impact benefits realization and communications updates to leadership.
Program Governance
Proactive governance of both portfolio and program level execution throughout the delivery lifecycle. In addition, delivers baseline assessments and facilitate post-implementation analyses to evaluate and track the realization of business benefits.
Ensure that roles and responsibilities are clearly defined for all stakeholders, and ensure compliance with the organization’s wider program and/ or portfolio management decision-making structures and processes.
Policy Development & Implementation
Facilitate the implementation of policy and the design and implementation of program and change initiatives. Budgeting Partner with cross-functional leaders to plan, build and manage budget for assigned programs.
BEHAVIORAL COMPETENCIES
Decision Quality
Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others’ involvement.
Collaborates
Builds partnerships and works collaboratively with partners across the organization to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages “us versus them” thinking; shows appreciation for others’ ideas and input.
Action Oriented Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.
Courage
Steps up to address difficult issues, saying what needs to be said. For example, readily shares own ideas and opinions on controversial topics; is comfortable with open debate and constructive criticism. Demonstrates clear conviction in adversity; persists courageously in difficult circumstances.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers’ future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.
Tech Savy
This role manages the planning and delivery of technology programs that may include: Package implementations, custom development, SaaS solutions, cloud deployments, and infrastructure / platform deployments. Anticipates and adopts innovations in business-building digital and technology applications. For example, is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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