Customer Support Representative | 583310

Revel IT

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Treat our consultants and clients the way we would like others to treat us!
Find and provide the best talent for clients and excellent career opportunities for consultants and candidates — whom we treat as part of our team. Interested in joining our team? Check out the opportunity below and apply today!
Reference: 583310
The Customer Support Representative in this contract opening provides direct customer support and technical support to users of client products via phone and email. 


  • High School diploma or equivalent
  • Proven customer service/support experience
  • Ability to work with a team, work closely with mentor during training period
  • Ability to listen to customer
  • Provide friendly and confident service to customer
  • Ability to multi-task utilizing multiple online applications
  • Critical thinking skills in order to customize the resolution of customer issues
  • Detail-oriented
  • Ability to prioritize workload
  • Excellent follow-up skills
  • Professional customer relationship
  • Excellent written and verbal communication skills (Written test required during interview process)
  • Strong communication
  • Ability to remain composed during difficult interactions with customers
  • Ability to receive constructive feedback and implement recommendations
  • 24 hour a day availability
  • Math or Chemistry knowledge a plus
  • Technical support background a plus

Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Tucson, AZ, Los Angeles, CA, and Austin, TX, and are rapidly expanding into new markets from coast to coast.

  • In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%

We do our jobs in a way that brings delight every day to our clients and the people who work with us. Life is simply too short to grind through every day as a small cog in a huge recruiting machine. As a young and high energy company, we aim to help consultants and candidates land fulfilling jobs that offer real career growth.

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