Implementation Coordinator, 3rd shift – Remote | 543458

Revel IT

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OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
OUR MISSION:
Find and provide the best talent for clients and excellent career opportunities for consultants and candidates — whom we treat as part of our team. Interested in joining our team? Check out the opportunity below and apply today!
  
Reference: 543458

The Implementation Coordinator in this 3rd shift contract role is responsible for assisting in the successful roll-out of IT related hardware to stores. This includes working closely with technicians and PMs overnight by phone or WebEx to ensure all installation tasks are completed according to documented plans, troubleshooting and escalating issues as necessary, and communicating store status to PMs and morning team in a timely manner.

This person will be working on multiple stores across multiple time zones each night so organization and attention to detail is a must.
  
Requirements:

  • Candidates must have several years of technical experience in a help desk, support, or technical project role.
  • Experience with Remedy, SCCM, AD, DNS is preferred.

***NOTE: the hours for this role will be 3rd shift/overnight. The night shift hours will vary based on the specific stores that are being upgraded overnight – where they are located (time zone) and what the store’s specific hours of operation are. This shift will work Sunday night through Thursday night. Sunday night will be an earlier start (6 pm) because stores generally close earlier on Sunday night than a weeknight. Mon-Thurs the shift could start anywhere from 8 pm to 11 pm; shifts will be 8-10 hours***

Remote work; Candidates would start with 2-3 weeks of training and project prep then ramp up into project roll-out. 3rd shift/overnight role would work daytime shifts during training 

  
  
ABOUT REVEL IT:
Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.
 
  
WHY REVEL IT: 

  • In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%

  
We do our jobs in a way that brings delight every day to our clients and the people who work with us. Life is simply too short to grind through every day as a small cog in a huge recruiting machine. As a young and high energy company, we aim to help consultants and candidates land fulfilling jobs that offer real career growth.
  
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