IT Field Technician | 949041

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Our Dublin, Ohio client is seeking an IT Field Technician for a full-time opportunity involving responding to incoming support calls and emails. Will be responsible for opening / working / closing help desk tickets.

**This position is on-site at the Dublin office and at client locations. The expectation is that this employee will be in the field 2 to 3 days per week and in the office the rest of the time.
**Estimated salary: $42,000-52,000/yr.
 
Responsibilities:

• Install equipment at client locations with fastidious attention to detail ensuring a seamless start to finish experience for our clients
• Provide clients with Mobile Device, Desktop and Laptop Support
• Efficiently Install/Configure Desktop (Windows and Mac) Operating Systems
• Migrate User Data
• Provide clients with Office 365 Support and Guidance
• Active Directory management
• Troubleshoot/Remediate Hardware, Software, Network and Printing Issues
• Facilitate New Device Configuration onto Client Networks
• Complete and Articulate Customer Network Audits
• Create Client Infrastructure Documentation

 
Minimum Qualifications:

• Help Desk or Field Support Experience
• Exemplary Customer Service Skills
• CompTIA A+ and Network + (or Commitment to Completing Within 6 Months of Hire)
• MTA – Operating, Networking and Security Fundamentals (or equivalent)
• Basic network troubleshooting skills
• Experience with Windows and MacOS
• Clean driving record – this position requires use of a company vehicle

Reference: 949041
  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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