IT Support Manager | 695813

Revel IT

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We have an immediate need for an IT Support Manager who will provide onsite support for internal users and handle daily IT hardware needs for the physical office.

**Will require COVID Vaccine**

 

Qualifications:
  • Bachelors’ degree from accredited university 
  • Attention to detail 
  • Entrepreneurial and team-minded
  • Ability to manage time effectively
  • Strong work ethic 
  • Microsoft Admin experience or working with Azure is a plus
  • CRM experience is a plus
  • Experience with Office 365 Admin Portal is preferred

 
Responsibilities:

  • Day to day support – ticketing
  • Working with firewalls, switches, servers etc.  
  • Assist in enhancing hybrid work technology
  • Manage day-to-day relationship with Managed Service Provider 
  • Continually harden security posture of the firm 
  • Handle routine activities within Office 365 Admin Portal 
  • Train end users around new and existing hardware/software 
  • Create and troubleshoot processes within business CRM system (Salesforce) 
  • Ensure ongoing health of firewalls, wireless points, etc. 
  • Address downtime issues relating to any technology 
  • Participate in mapping the firm’s technology vision (phone system, cloud vs. on-prem, etc.) 
  • Make recommendations to management around technology spending 

Reference: 695813
  

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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