Marketing and Customer Insights Manager | 716833

Revel IT

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OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
Interested in joining our team? Check out the opportunity below and apply today!
  
Reference: 716833
  
Our client in New York, NY has a contract need for a Marketing and Customer Insights Manager to join the team – someone who can help us gain valuable insights by directly connecting with students in innovative ways.

This is an excellent opportunity to play a leading role in an exciting initiative and get in on the ground floor with planning, executing, and synthesizing customer research plans. This position will be 100% remote.

Responsibilities:

  • Develop and execute customer research plans and analyze insights within a new team building a direct-to-consumer study product, a first-of-its-kind app 
  • This role not only get to create customer insight research plans but also get to work directly with customers to build a brighter future for students worldwide.
  • Coordinate, conduct, and analyze the results of both customer and product interviews that will ultimately impact the development of the build project.
  • Develop customer research plans including customer surveys and customer interviews
  • Execute customer research plans and manage stakeholders
  • Create interview guides
  • Coordinate and conduct customer interviews
  • Conduct product user interviews
  • Manage stakeholders for customer testing such as instructors and education institutions
  • Analyze results of customer research and synthesize insights
  • Develop and execute concept testing
  • Review marketing collateral with customer insights in mind

  
  
  
ABOUT REVEL IT:
Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.
  
WHY REVEL IT: 

  • In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%

  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.  

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