Senior Salesforce Business Analyst, onsite | 688441

Revel IT

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Reference: 688441
Senior Salesforce Business Analyst is needed for a direct hire role responsible for identifying, defining, planning, coordinating, and executing requirements of information systems of various sizes and complexities. Acts as a point of contact for the business into information technology, to improve communication and accessibility of the department.  
Position Requirements:

  • Bachelor’s in Business Administration or Information Technology
  • 6-8 years of experience
  • Requires experience with standard software development project management processes (SDLC, Waterfall, RUP, Agile, etc.).
  • Requires experience with standard analysis and documentation techniques (use cases, business rules, process diagrams, etc.).  
  • Requires strong ability to balance competing needs and priorities, and to stay focused on the priorities of the overall client business.   
  • Requires excellent verbal and written communication skills, people skills, presentation skills, and facilitation skills.


  • Leads and/or assists with project scoping and business process reengineering under the general direction of an Application Manager.  
  • Will mentor and coach junior employees.  Required to review and provide feedback on specifications, requirements and process flows developed by junior employees. 
  • Expected to have significant applicable experience in process development and reengineering. 
  • Expected to troubleshoot existing system logic difficulties and documentation as necessary. Expected to lead acceptance testing sessions with the customer for assigned projects. 
  • Standards: Expected to develop and maintain standards and processes applicable to the analysis and documentation required of the business analyst group. 
  • This would include contributing to development lifecycle process improvements as well as processes and documentation more specific to analysis activities.
    Business Process Analysis: Identifies businesses strengths and weaknesses and suggests areas of improvement. 
  • Expected to understand and recommend modifications to business processes addressing complex business issues as the business and systems evolve.
  • Methodology / Solution Approach: Expected to operate within agile methodologies and evangelize SAFe methods and learnings across the BA profession.


Additional Tasks and Responsibilities
  • Requirements analysis, documentation, and communication, for large and/or complex technology projects with local, remote, and/or offshore teams.  Leadership and development support for those projects, as needed.
  • Scoping and estimation, and/or business process reengineering, for large and/or complex new business project requests from any operating company / business unit.
  • Liaison between IT and assigned business units.
  • Mentoring and coaching other Business Analysts.
  • Helping define and improve Business Analyst processes.


Knowledge, Skills, Abilities and Other (KSAOs)
  • Requires ability to navigate complex organizational structures. 
  • Requires the ability to assess and prioritize the customers’ needs and root problems. 
  • Requires ability to facilitate meetings between analysts and individuals from within the business. 
  • Requires ability to closely manage others’ expectations, inside and outside of IT.  
  • Requires ability and willingness to mentor and coach more junior employees.    
  • In addition: Ability to gain both a broad and a deep understanding of business operations, processes, problems, and needs, to the level necessary to recommend process improvements in addition to technology solutions. 
  • Experience in use case analysis and modeling, and other industry best practices, especially on large/complex projects with large teams. 
  • Experience working with distributed operations and companies, on multiple continents.
  • Experience with project proposal scoping, estimation, and cost/benefit analysis. 
  • Lightweight project management experience and/or ability. 
  • Core Competencies: Adaptability, Collaboration, Curiosity, Service-Oriented, Strives for Positive Results

Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.

  • In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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