User Experience (UX) Researcher, remote | 880714

Revel IT

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Reference: 880714
We are seeking a User Experience (UX) Researcher for a remote contract opportunity to be a change agent evangelizing and bringing awareness to user-centered methodologies and practices across the company, supporting cross-functional product teams at different stages of understanding. We are seeking candidates who are passionate about leading, and applying a user-centered approach to product development, with a focus on research.
Top Must Haves for ideal Candidate:

  • UX Researcher
  • Experience in Design Sprints
  • Agile Environment-Able to work on team with ability to work quickly
  • Self Starter – Work Independently
  • Qualitative Research – interviewing on ones research

Additional Qualifications:

  • 2+ years of work experience defining and executing User Experience Research activities as a member of a product/application development team.
  • Experience with research methodologies including user interviews, direct observation, ethnography, contextual inquiry, usability studies, etc.— knowledge about the appropriate method for different problems.
  • Excellent communication skills. Someone who can help lead complex discussions, research sessions and workshops, and present feedback.
  • Ability to define and use metrics to track qualitative data with tools like Excel and Lucidchart.
  • Experience with synthesis methodologies including affinity diagrams, experience maps, and opportunity solution trees.
  • Understanding of common product development and project management practices.
  • Strong project management skills to effectively help organize and manage multiple projects with multiple stakeholders at any given time.
  • Ability and willingness to travel domestically up to 20%
  • Bachelor’s Degree in Psychology, Sociology, Human Computer Interaction, Data Science, Behavior Science, Market Research, or related discipline.


  • Help guide product teams to build research-based solutions across print, web, and mobile K–12 curriculum experiences through collaboration with Learning Research & Strategy, Learning Experience Design, Academic Design, Content and Digital Strategy, and Product Management teams. A Continuous Discovery framework is the base for this approach.
  • Help teams through the process of developing clear hypotheses and then propose appropriate methods for testing and synthesis.
  • Facilitate research events, using appropriate tools and protocols to understand stated and unstated needs and pain-points.
  • Build presentations, lead discussions, and facilitate synthesis workshops for different stakeholders throughout the organization focused on results and actionable recommendations from research studies.
  • Collaborate with Designers and/or Product teams to translate user needs into tangible solutions.
  • Support ResearchOps effort by helping to build and maintain processes for recruiting participants, scheduling participants, paying participant incentives, and tracking.
  • Consistently deliver on commitments and proactively communicate when competing priorities or unexpected events put a deadline in jeopardy.
  • Deliver user research findings to the Research Repository and support connections to the work with cross-functional teams.
  • Connect with internal researchers to stay current on best practices and processes for user research.
  • Motivate and manage yourself and your team members and possess a high degree of analytical ability and intellectual curiosity.
  • Embody the work ethic and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities and cross-functional teams.
  • Develop knowledge of competition and complimentary products, relevant to role.

Stand out qualifications:

  • A portfolio of work that demonstrates strong understanding of research processes and storytelling abilities.
  • Demonstrated ability to effectively communicate across functional areas.
  • Demonstrated ability to utilize research and prototypes to provide insights ahead of production/software builds.
  • Plus – UX Boot Camp; Nelson Norman Certified, Overall Assembly

Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25. We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.

  • In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.


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