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A Program Manager is needed in Columbus, Ohio to provide overall program management for a portfolio of projects in Digital, Omni, and Data & Analytics. Must be comfortable working in a fast-paced highly collaborative matrixed team environment, skilled at change leadership.

**Potential for Hybrid work in office (Tuesday, Wednesday, and Thursday).

Responsibilities:

• The Program Manager is expected to lead highly critical and complex enterprise-wide technology programs. They will partner with business and stakeholders to drive key initiatives and ensure business needs are met and ensure that the projects are aligned with strategic goals.
• They will establish and communicate goals and direct team activity.
• Works closely with Technology leadership to plan for upcoming projects/programs.
• Independently executes very high complexity projects / programs from concept through final implementation, as well as ensures that the programs are aligned with the client strategies and standards.  
• Ensures the strategic alignment and success of major initiatives and projects spanning multiple business units or organizations.  
• Execute performance standards; provides appropriate mentoring / coaching, where applicable, to assist project team members in achieving success.  
• Creates and executes program / large-scale projects plans that may involve multiple disciplines in the information technology field; leads program / project teams in the development and implementation of detailed work plans, schedules, program / project estimates, resource plans and status reports.  
• Defines, leads and executes successful integration and dependency management capability across the various requests, projects and programs.  
• Monitors / assesses program and project progress; drives communications, status reporting, management reporting and executive presentations.  
• Facilitates resolution, mitigation and appropriate escalation of action items, scope changes, risks and issues to senior leadership.  
• Defines, leads and executes successful vendor management capability across the various projects and programs.  
• Gathers and analyzes data to identify trends that support visibility to potential issues and inconsistencies; anticipates and identifies issues inhibiting successful program / project delivery.  
• Is an expert in all project methodologies and has the knowledge to assess which methodologies to deploy within a program. 
• Understands how to create and deploy an effective governance model for large-scaled, complex initiatives.

Planning & Analysis

• Determines methodology recommendation
• Develops and maintains complex Program / Project schedules
• Establishes Program / Project structure & governance
• Identifies, evaluates and drives Program / Project dependencies
• Performs estimation valuation

Controls Management

• Risk Management determination and mitigation
• Issue determination & mitigation
• Scope Change determination, estimation & prioritization
• Action Item determination & maintenance
• Key Decision determination & maintenance
• Identifies, evaluates and drives Project Dependencies

Visibility

• Determines Program / Project health assessment using data
• Identifies key Project Risks / Issues & escalates independently
• Performs Program / Project Data Analysis & Trending

Performs Program / Project Financial Management as follows:

• Identifies and analyzes spend-to-date
• Performs monthly activity tracking of assets
• Determines and analyzes revised forecasts

Influence

• Team networking, collaboration, partnership, trusted advisor
• Giving & receiving feedback
• Applies critical thinking & problem solving techniques
• Drives for results and provides coaching
• Facilitates key team, leadership and executive meetings
• Supports Team building & motivational activities
• Navigates with ambiguity
• Defines and applies crucial conversation techniques

Requirements:

• Prefer experience managing large Hybrid and Agile Methodology customer facing programs. 
• OMS Implementation experience
• Program manager skills/experience (10+ years)
• Experience in project management role on large initiatives
• PMP
• Clear & concise communication (verbal and written)