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Our Columbus, Ohio client has a contract need for a Business Analyst who will be responsible for their assigned technical product(s), application(s) or projects, within the context of an Agile/DevOps delivery model. In addition, they will extend their responsibilities to take on Project Management roles and Operations topics and may also fill the Agile Scrum Master role.

• Candidates must be local to Columbus, Ohio
• Relocation is not an option unless there is prior approval.

• Candidates must be willing and able to work the following:
• Hybrid schedule (3 days in office & 2 days WFH)
• Standard business hours (i.e., between 8 am – 5 pm EST)
• Attend all scheduled team and department meetings.

Ideal Candidate for this position:

• Experience with overall planning of a software project – Not just writing the cards but deliver a solution. 
• Able to provide overall status of effort. 
• Mature in career, experience in leadership.
• Previously wrote cards, more oversight
• JIRA – most critical
• Gantt chart, waterfall charts
• PowerPoint.
• Communicate, ask questions. Understand edge cases. 
• Degree of seniority – SENIOR LEVEL. Ownership of effort.

Key accountabilities of the function

Business Analysis: Execute the Business Analyst Agile Role by:

• Building a strong understanding of the assigned business processes, functions, roles and rules
• Owning the functional solution– the big picture story – of the initiative being delivered
• Collaborating with the Business to elicit requirements, define acceptance criteria, and maintain a prioritized product backlog 
• Creating user stories to the level of granularity required by the team
• Clarifying inconsistencies and resolving issues to bridge the gap between user expectations and the delivered product
• Testing deliverables against a user story’s acceptance criteria to validate that the delivered product meets the business goals

Project Management: Lead the activities of assigned projects by:

• Utilizing ITPM processes to direct the execution of IT related projects
• Coordinating business, IT and provider resources to ensure on-time delivery of high-quality, cost-efficient projects
• Executing appropriate ITPM delivery tasks, activities and deliverables as necessary to ensure project success 
• Managing key project management processes and artifacts to ensure successful project delivery

Scrum Master: Execute or support the Scrum Master Agile Role by:

• Leading the Agile team in the adoption and execution of Agile processes
• Planning and facilitating key Agile events including daily scrum, sprint planning, sprint demo and retrospective meetings
• Collaborating with the Product Owner to manage the Product backlog
• Clearing obstacles and enabling the efforts of the scrum team

Operations and Support: Support the objectives of the DevOps team by:

• Steering providers in the execution of support tasks
• Resolving escalated support topics
• Planning and executing upgrades and replacements to ensure that hardware and software components remain supported
• Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs

Coordination and Administration: Support efficient work processes by:

• Coordinating day to day activities with team members
• Leading and mentoring other team members as appropriate
• Coordinating release planning and off-cycle efforts
• Resolving or escalating risks and issues
• Executing resource planning and time tracking processes

Purpose and subject of the interaction/communication with internal/external interfaces, negotiating mandate

(e.g. What is communicated how to whom?)

• Close collaboration with IT colleagues and the Business in the design and implementation of technical solutions
• Performance of activities and interactions with our internal and external customers through verbal or written communication should reflect adherence to the company’s core values

Requirements:

• Bachelor’s Degree
• 3 – 5 years IT experience 
• 2 – 3 years project management
• Strong knowledge of common concepts and processes in project delivery
• Familiarity with financial services lease and loan applications 
• Experience in a multi-location, international environment
• Strong written and verbal communication skills, including the ability to sell complex topics with members of management at all levels

Preference:

• 1 – 2 years Financial Services industry