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OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
Interested in joining our team? Check out the opportunity below and apply today!

We have a contract need for a Systems Analyst in Columbus, Ohio who will collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes. Defines and validates integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation.

Hybrid schedule – onsite T, W, Th.
 
Key Responsibilities

• Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing.
• Participate in integration design meetings and create documentations as needed
• Translate business requirements into functional and technical specs of development teams.
• Support system testing (SIT/UAT), debug defects, and schedule issue resolution across various teams.
• Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP).
• Assist in end-to-end process documentation and operational handover materials.
• Provide support for continuous post go-live fixes, defect triage, and production issue analysis.
• Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows.
• Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance/Tax teams as needed.
• Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live. 

 
Required Qualifications

• 5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations.
• Practical experience of integrating with Order Management Systems (preferably Manhattan OMS).
• Knowledge on Vertex O Series (Cloud/SaaS) or similar tax engines (e.g., Avalara, Thomson Reuters).
• Experience of working with REST/SOAP APIs, middleware (iPaaS), and integration mapping.
• Strong skills in requirements gathering, functional documentation, and process flow design.
• Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI).
• Understanding of retail order lifecycle, taxation logic and payment flows.
• Experience with Agile/Scrum methodology, JIRA/Confluence and version control (e.g. Git).
• Ability to work in cross-functional teams (developers, QA, infrastructure, vendors).
• Analytical, troubleshooting, and communication skills.

Reference: 1040483 

  
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles! 

  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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