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OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
Interested in joining our team? Check out the opportunity below and apply today!
  
Remote contract need for a Program Manager for a technology-related change rollout within a Stores-facing HR program. This role requires a senior program manager experienced in store role transformations. This is a quick pivot program with a duration of 4 months, with the opportunity to review the progress and next milestones each month.  
 
The candidate needs to understand retail operations, including how stores are resourced (front of house, back of house, signage, restocking, etc.).
 
We are looking to interview candidates as soon as possible to begin getting the candidate engaged in the kickoff.
 
Senior Program Manager – Stores Role Transformation
The Senior Program Manager role is essential to delivering critical business impact and transformational programs. This role will be focused on leading one of the key programs within the Store Technology portfolio which interfaces with the Teammate Technology portfolio teams.
 
The Senior Program Manager should have a proven track record of delivering world-class products within complex digital environments with concentration in retail store role structures. Our ideal candidate will bring a broad range of program and agile experiences working within large-scale organizations with specific knowledge working with digital technologies and processes at scale.
 
Essential Job Responsibilities

• Collaborate closely with product management, engineering, architecture, and external stakeholders to define success criteria and business impact through data-driven insights.
• Leverage this understanding as work is prioritized to ensure delivery of the highest priority initiatives.
• Ensure comprehensive project planning, including detailed budgets, milestones, deliverables, resource allocation, dependencies, and risk mitigation strategies, while remaining flexible to adapt plans based on evolving business needs and real-time data.
• Provide a consistent model and clear expectations for budget management from initial forecasting, to tracking of actuals, and proactively identify and address any deviations from the plan.
• Inspire and lead cross-functional teams through evolving project challenges, including scope, schedule, and cost changes, by fostering clear communication, continuous alignment, and collaborative problem-solving.
• Develop and execute proactive, actionable risk management plans, ensuring early identification of risks and collaborative resolution, driving successful outcomes with minimal disruption.
• Foster a culture of collaboration and partnership across cross-functional teams, business stakeholders, and executives, enabling accelerated development and value delivery.
• Promote open, honest communication to identify challenges and co-create impactful solutions that drive consumer value.
• Identify and engage key stakeholders to ensure their voice is integrated into program decision-making, fostering alignment across departments and maximizing the impact of each initiative.
• Lead teams through ambiguity and complex challenges with clarity, resilience, and a focus on innovative solutions. Apply principled decision-making frameworks with consistency and rigor to drive success in dynamic environments.
• Develop standard reporting and metrics to provide real time visibility to the project as well as team health.
• Leverage agile best practices within Product Management, Engineering, Marketing and Business Development to optimize cross-team and cross-organizational collaboration and communication.

 
Minimum Required Knowledge, Skills, and Abilities:

• Bachelor’s degree in Computer Science, Information System, or a related field, or equivalent professional experience. Advanced certifications such as PMP, or Agile Certified Practitioner are a plus.
• Minimum 8 years of program management experience preferably in the Retail Technology space – partnering with Product Managers, Engineering, Analysts, Data Science, Human Resources, and Store Operations.
• Exceptional communication and presentation skills, with demonstrated experience influencing and engaging diverse audiences, from team members to C-level executives, using data-driven storytelling.
• Strong leadership skills; able to successfully influence without authority.
• Experience interfacing with external customers, partners and vendors to lead a project delivery.
• Proficiency in Agile methodologies, including hands-on experience with Scrum, Kanban, or scaled frameworks, like SAFe, to drive continuous delivery in a dynamic environment.
• Experience with Jira and Aha! a plus.

Reference: 1055369 
  
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!  

  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.  

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