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OUR GOAL: 
Treat our consultants and clients the way we would like others to treat us!
 
Interested in joining our team? Check out the opportunity below and apply today!
  
The Business Analyst / Change Management Consultant supports business analysis and program enablement / change management needs for an IT program migrating business teams to a new enterprise content management platform. You’ll help shape the onboarding approach for a new team, then support enablement and change management as this project and its parent project scale.
 
This role will facilitate workshops with internal business and vendor teams at client headquarters in Dublin, OH, in May and June. Aside from the workshops and any other meetings requiring on-site attendance throughout the contract period, the candidate will work remotely.
 
Key responsibilities & deliverables:

• Plan and facilitate discovery with business teams and the vendor (interviews/workshops)
• Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks
• Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations)
• Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities
• Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans
• Track action items, decisions, and next steps; follow up to closure
• Support post-discovery enablement/change management needs and additional content platform initiatives as assigned
• Additional business analysis or change management tasks as assigned

 
Ideal candidate profile:

• Agile and adaptable; comfortable with ambiguity and shifting priorities
• Reliable and accountable; meets commitments and deadlines
• Organized multitasker; manages multiple workstreams, calendars, and deliverables
• Clear communicator and facilitator; aligns stakeholders with competing needs
• Strong written communication skills; able to convey important information tailored to multiple audiences and personas
• Proactive and detail-oriented; surfaces risks, gaps, and dependencies early
• Efficient and quality-focused; incorporates feedback quickly
• Curious and growth-oriented; learns new tools and processes quickly
• Positive, collaborative, solution-oriented mindset

 
Desired experience:

• 5+ years supporting large, complex projects in fast-paced environments with tight deadlines
• 5+ years in OCM and/or business analysis roles; related certification(s) a bonus
• Experience creating stakeholder communications (email, presentations, SharePoint, Viva Engage, documentation)
• Strong facilitation experience with ability to deliver results and drive productive working sessions
• Experience working iteratively in agile environments
• Experience managing deliverables with multiple reviewers and navigating conflicting feedback
• Familiar with planning/tracking tools (Outlook, Jira, Excel, SharePoint, Lucid)
• Familiar with generative AI tools to accelerate deliverable creation
• Bonus: OpenText, SAP Ariba, and/or ServiceNow experience
• Bonus: Procurement, contracts, vendor management, or legal-adjacent workflow experience
• Bonus: Experience authoring requirements in Jira 

Reference: 1055386
  
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!    
  
  
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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